Hi, how can we help?

[Account Safety] What should I do if I cannot complete the verification puzzle during sign up/login?

English | Bahasa Malaysia

If you are having trouble completing the verification puzzle, do:

  • Try again and match the puzzle piece as closely as possible using the slider.
  • Select the refresh icon to generate a new puzzle and try again.

 

G0036-Item-1-Generating new captcha verification puzzle on Shopee App
If the problem persists,
kindly contact us via the channels at the bottom of the page.

Was this article helpful?
Yes
No